Underfloor Heating Guarantee

We can supply and install your underfloor heating for you, if local to the Scottish Borders, or if you wish to self-install or have your plumber do the work we can supply all the components you will need. We provide ongoing technical support and advice so if you get stuck, we're available by phone. The system we provide is the one we consider to be the best available on the UK market today, and if you buy from us we will become your safety net to a successful underfloor heating installation.

Please note: The guarantee information provided below only applies to a system supplied by us.

Each underfloor heating system supplied by us carries a full ten-year manufacturer's warranty covering all incidental losses and damage to property directly attributable to manufacturing defects of the pipes, manifolds, valves and floorwarming components attached to them. This level of cover far exceeds NHBC guarantees. The ten year guarantee excludes all pumps, electrically operated valves, and all other electrical control components. These items will carry their own manufacturer's guarantee.

In addition, the Pex underfloor heating pipe is guaranteed against manufacturing defects for a further forty years, giving a total of fifty years cover. In the unlikely event of pipe failure after the first ten years, our supplier shall replace faulty pipe and we shall install new pipe into a prepared floor free of charge.