Borders Underfloor Heating
We leave our clients with a warm feeling

Frequently Asked Questions About Underfloor Heating

A cross-section of the most commonly asked questions about underfloor heating. You should find the answer to your question here, but if not, just contact us by any of the methods here and we will answer your question and add it to this page on the next update.

FAQs about heat pumps

         
Home
Welcome
Our Services
Benefits
How It Works
Schematics
Floor Diagrams
Renewable Energy
Heat Pumps
Case Studies
Single Zone Packs
Gallery
Floor Coverings
Knowledge
Guarantee
UFH FAQs
Quotes
Myths & Legends
Roman Innovation
Who We Are
Contact Us
  1. What is underfloor heating?
  2. I haven't heard much about underfloor heating, is it new?
  3. Why is underfloor heating better than a radiator system?
  4. Is it expensive?
  5. What about running costs?
  6. What fuel does underfloor heating run on?
  7. Can I use an alternative heat source such as a heat pump or solar panels?
  8. What if it leaks?
  9. What about servicing?
  10. Is underfloor heating controllable?
  11. Is it easy to install?
  12. What type of concrete screed should I use?
  13. Can I use a pouring screed?
  14. I want to have hardwood floors.  Will underfloor heating damage the wood?
  15. Can I have carpets on my floors?
  16. Can I still fit underfloor heating if my build is at an advanced stage?
  17. Can I have underfloor heating throughout my home?
  18. Can I fit underfloor heating in my existing home?
  19. Can I have underfloor heating in an extension or conservatory?
  20. Why is underfloor heating controlled separately from my existing radiator system?
  21. Don't I need metal plates to transfer the heat?
  22. Does the underfloor heating pipe have an aluminium core?

1. What is underfloor heating?
Warm water is circulated through a series of pipes laid in the floor at the time of construction. These pipes form a continuous loop between two distribution manifolds. Heat is transferred from the pipes to a thermal conducting medium, which is usually concrete. The concrete is in contact with the floor surface, forming a continuous thermal path. Heat is given off from the floor surface into the room in the form of radiant heat (around 50-60%) with the remainder being made up by conduction and convection. Each room has its own circuit and is individually controlled by a room thermostat linked to an actuator at the manifold, putting the heat exactly where you want it. Back to top

2. I haven't heard much about underfloor heating, is it new?
Underfloor heating first came to the UK over 2000 years ago. The Romans brought the basic technology with them and used underfloor heating in their villas. They used a system of hot air ducts which passed under the floor from one side of the building to the other. The rooms which needed to be hottest were situated nearest to the heat source while cooler rooms were furthest away. Modern underfloor heating is relatively new in this country, but has been used extensively in Europe since the '70s. Back to top

3. Why is underfloor heating better than a radiator system?
The most obvious reason is that there are no ugly radiators taking up valuable floor space. Your floor space costs you a lot of money, and if you can't use it because there's a radiator on the wall, then the cost of that floor space should be added to what it has cost you to have a radiator system. We say that a radiator takes up as much room as a hippopotamus and is about as attractive to look at! Not having radiators gives you greater freedom to decorate and furnish the rooms as you please, which is ideal for today's modern homes that often include full height glass, and perhaps double height ceilings. For even more reasons please visit our benefits page. Back to top

4. Is it expensive?
Not for what you get. The benefits far outweigh the wee bit extra it costs to have underfloor heating rather than ugly radiators, and it goes on paying for itself for all the years the building exists by saving you money on your fuel bills. Many people think nothing of spending £10,000 - £15,000 on a fitted kitchen and change it 10 years later, only to pay the same or more for a new one. Once your heating system is installed, which costs only a fraction of the cost of a kitchen, it's in for the life of the building and you just can't change it later. Remember, when comparing the price of installing underfloor heating against radiators, the additional cost to have underfloor heating is only the difference between the two prices. Also, you'll be paying a lot of money for the floor space that hippos take up in each room - floor space that you won't be able to use for anything else. Add all this up and you're into £1000s for the dubious privilege of having radiators, before you even buy them and pay someone to fit them. We will be happy to provide you with a free no obligation quote for underfloor heating, after receiving a copy of your floor plans, elevations, and a completed quote questionnaire. Please see quotation information page for details of what we need to calculate your quote. Back to top

5. What about running costs?
Underfloor heating can be up to 20% cheaper to run than a radiator system when used with a high efficiency condensing boiler. This level of saving can easily be maintained and may even be exceeded. If you're considering it for a large building like an office block or factory, then it could be up to 40% cheaper to run. The trick is to avoid regular changes in time and temperature demands by keeping the house at a constant temperature, thereby reducing fuel use. Couple it with renewable devices such as a heat pump, and you're quids in. See our case studies for a fabulous example of how little underfloor heating with a heat pump can cost you to run. Back to top

6. What fuel does underfloor heating run on?
You can use any kind of fuel to warm the water that circulates through the underfloor heating pipes. The most popular choices are oil or gas in the form of a condensing boiler. These are at their most efficient while working at the lower temperatures required by the underfloor heating. But underfloor heating will also run with a heat pump, solar panels, log burner with back boiler, or a combination of heat sources, but these would generally need to be linked through a thermal store. Heat pumps and underfloor heating are a match made in heaven because the heat pump provides water at exactly the correct temperature for the underfloor heating. Back to top

7. Can I use an alternative heat source such as a heat pump or solar panels?
Yes. Because the system operates on low temperatures (typically between 30C and 50C) it is ideal for connecting to alternative heat sources such as a heat pump, solar panels, a heat recovery system, or wood/pellet boiler. Using a thermal store, these systems can be used in any combination to supplement the output from your boiler and save you even more of your fuel costs. Bear in mind that solar panels are best used for domestic hot water rather than the heating, because when the demand for heating is highest, the output from the solar panels is at its lowest. Back to top

8. What if it leaks?
The system should not leak! The Pex pipe is made to the highest standards and is guaranteed for fifty years. The pipe has been in production and development since the 70s. It can withstand a constant temperature of 95C at 6 Bar (85 psi). Depending on your floor construction, the system normally operates at temperatures between 30 - 60C and usually only between 1 and 2 Bar (28 psi). If the pipe is damaged, usually during the construction phase, it is quite acceptable to make a local repair using compression couplings, and make a note of where this is for future reference. Back to top

9. What about servicing?
Servicing is easy... because, well basically, none is required. Once the Pex pipe has been embedded in the floor, there is never any need to see it again. It should outlive the house. The only servicing required is the normal scheduled maintenance required by the boiler. It may occasionally be necessary to service or inspect moving parts such as pumps and valves to ensure their continued operation. Back to top

10. Is underfloor heating controllable?
Oh yes. Each room has its own individual circuit, or perhaps more in open plan area. Each room has its own thermostat which is linked to a motorised actuator on the manifold. Adjusting the thermostat will allow the actuator to control the flow to that circuit. In addition, you could have an intelligent control system that includes weather compensation. This automatically monitors the outside temperature and maintains the system at your preferred temperature all the time. Ask a person who has the intelligent control system and they'll tell you that they never know when their heating is on or off because they never have to adjust it; their rooms are always at a comfortable temperature. You don't have to think about adjusting your settings once it has been set up and you've settled on your ideal time and temperature settings for your lifestyle. The intelligent control system allows you to have time and temperature control of each individual room. It also has the optional facility to manage your domestic hot water requirements. The system can be used in conjunction with a modem that will allow you to control the system from a remote location, for example if you've been away on holiday or you only use the house at weekends. Back to top

11. Is it easy to install?
Installing underfloor heating pipes is not rocket science and anyone with good DIY skills should have little problem installing the circuits, but if you're not confident, for peace of mind we would suggest that it should be installed by a professional installer, or at least your plumber. Underfloor heating is easier to install than a radiator system and the pipes are installed in continuous loops, which start and end at a central manifold. A technical manual with installation instructions is given with each system and advice by phone is always available for those wishing to install the system themselves. Back to top

12. What type of concrete screed should I use?
Your builder will generally lay a screed that he is used to working with, but sometimes they ask us what the mixture should be. It is generally best to keep the screed workable but with some inherent strength. Small aggregate chippings (10mm) can be used in conjunction with very sharp, gritty sand. The consistency should be easily trowelable in order to achieve a finish that is as smooth and level as possible. Back to top

13. Can I use a pouring screed?
An anhydrite gypsum based pouring screed dramatically reduces the time it takes to complete the screeding process. This type of screed is very mechanically and thermally stable and not prone to expansion and contraction in the same was as a traditional concrete mixture, which is more prone to cracking. The pouring process only takes a few hours, or less, depending on the size of your project, and can be walked on after 24 hours. The total thickness of pouring screed can also be reduced to around 50mm. Although slightly more expensive, the labour element is much less than mixing and laying traditional concrete would be, and the final finish is absolutely level so is perfect for tiling directly onto. Our customers who have used a pouring screed have all been glad that they did. Back to top

14. I want to have hardwood floors.  Will underfloor heating damage the wood?
No. At least not if you follow the manufacturer's guidelines. Almost all hardwood flooring and wood laminates are suitable for underfloor heating, but should always be laid in accordance with the manufacturer's instructions. It is good practise to first lay the wood out loose and allow it to acclimatise to the room in which it is to be finally laid. Concrete floors should be tested for moisture content prior to laying the wood. Once laid, underfloor heating is actually very good for wooden floors because it maintains a constant even temperature over the surface of the floor, eliminating hot spots close to radiators. The surface temperature of the floor should be maintained below the hardwood manufacturer's threshold. Most hardwood manufacturers recommend that the surface temperature of a hardwood floor is limited to a max of 27 deg C. This can be achieved by fitting a floor sensor into the screed along with the floor pipes. If you're considering using wood on a concrete floor ask us about a simple test you can do to check that the concrete is completely dry before you lay your wood. Engineered hardwood is more thermally stable and is more likely to be able to tolerate somewhat higher surface temperatures. If you intend putting large thick rugs on top of your hardwood flooring we would suggest that you reconsider. If you put a heavy rug on top of a hardwood floor it will restrict the output from the floor and increase the surface temperature of the wood beneath the rug. You should be aware that this could damage the wood, and will certainly impede the heat output from your floor. Try it by lifting a rug, or even just a cushion, after it's been lying on the floor for a while and it will be warm and toasty underneath because the rug or cushion has insulated the floor. Back to top

15. Can I have carpets on my floors?
Yes. We used to say that your carpet and underlay should have no more than a 1.5 tog rating, but tests have shown that a sensible choice of carpet makes no appreciable difference to the output of an underfloor heating system. A lightweight carpet with short pile on a light or medium weight underlay is normally sufficient. Underfloor heating can be used in conjunction with any floor covering, but you should bear in mind that carpets act as an insulator so the output from the floor will be slightly reduced. We can provide a quotation with guaranteed room temperatures based on your preferred floor coverings as long as you tell us about them when requesting a quotation. You can put carpet on top of a hardwood floor but why would you want to? Please read the section on hardwood above before deciding to do so. Back to top

16. Can I still fit underfloor heating if my build is at an advanced stage?
Yes this can be done, depending on your floor construction and just how advanced your project is. For suspended timber floors where your floor levels are already set, preventing you from laying the pipes on top of your joists, you can install the pipes between the joists instead. This requires a bit more preparation work from your joiner because he will have to install trays between the joists onto which the pipes are attached. When it comes to laying the pipe our team will notch the joists to allow the pipe to pass between. There are potentially serious implications when notching joists, and we always insist that you consult a structural engineer or architect before we install a system using this method. Please see the between the joists diagram for more detailed information. For concrete floors it's probably obvious that you can only install the pipes if the concrete has not yet been poured, otherwise it will involve raising your final floor level. The best floor construction is a slab plus screed floor, where the pipes are laid on rigid insulation, and you are only heating the top 60 - 75mm of concrete. Back to top

17. Can I have underfloor heating throughout my home?
Of course. There are no restrictions on where the system can be used. It's a boon in bedrooms and bathrooms because of furniture, and bathroom fittings placement. Personally speaking, walking on warm bathroom tiles in the morning still reminds me of walking on a warm sandy beach. Back to top

18. Can I fit underfloor heating in my existing home?
This is a very difficult question and the answer depends on your circumstances and the degree of disruption you are prepared to endure. Fitting underfloor heating involves major upheaval in an existing home and is usually impractical because it requires the complete rebuilding of your floors. We do not normally recommend that you pursue this option although if you are determined enough, and have pockets deep enough, then anything is possible. Underfloor heating is normally installed in new builds or major renovation projects where the floors are being newly constructed anyway. Back to top

19. Can I have underfloor heating in an extension or conservatory?
Yes. Underfloor heating can be used in conjunction with an existing radiator system as long as you can access the hot water from your boiler upstream of the radiator circuit and its valves, pumps and other controls. See this diagram for more detail. Underfloor heating is ideal for use in conservatories where lack of wall space makes radiators impractical.  Also, you don't end up heating the roof of your conservatory, the heat remains where you are. Installing underfloor heating in a conservatory or sun room will possibly give you more year-round use of a conservatory than a radiator system. Back to top

20. Why is underfloor heating controlled separately from my radiator system?
The two systems have to run independently of each other because they operate at different times and temperatures. Radiators are usually programmed to come on twice per day and heat up from cold each time, whereas underfloor heating is continuously 'active.' Contrary to what you might think, this in fact saves money on your fuel bills because underfloor heating operates at a much lower temperature. Once the floor has warmed up it takes a very small amount of energy to keep it warm; a bit like a pan of water on the cooker. It takes a while to heat it to boiling, but once it's boiling you can turn it down to a simmer and it will only take a small amount of heat to bring it back up to temperature. Click here to see how radiator systems and underfloor heating systems are plumbed together. Back to top

21. Don't I need metal plates to transfer the heat?
No. Metal diffusion plates, usually aluminium, are sometimes used to transfer the heat from the pipes to the underside of the floor surface in a timber joisted floor. They typically have pre-formed channels into which the pipe is fitted. The plates are fitted between the joists. The difficulty arises if the joist spacing is in some way irregular and the plates cannot easily be fitted between them. They are also impossible to fit into areas where the pipe needs to pass from the manifold location to each of the individual rooms. Furthermore, using heat transfer plates will typically double the cost of the underfloor heating materials. There are more effective, much easier, and certainly much cheaper ways of achieving satisfactory heat transfer. Back to top

22. Does the underfloor heating pipe have an aluminium core?
No, the pipe we use does not. Pipe with an aluminium core, or Alpex, was originally developed for use with higher temperature domestic hot water plumbing and radiators. Some underfloor heating supply companies use Alpex, but it can be difficult to work with because it is not easy to reshape if you get it wrong and need to reposition the pipe. Also, Alpex is more expensive than normal plastic Pex pipe. Some people believe that using Alpex pipe will protect the pipe from accidental damage, but Alpex is just as easy to put a nail through as any other. Back to top

 

Home Welcome Services Benefits How It Works Schematics Diagrams Renewable Energy Heat Pumps Case Studies
Single Zone Packs Gallery Floor Coverings
Guarantee UFH FAQs Knowledge Quotes Myths Roman Innovation Who We Are Contact Us

Underfloor heating supplied and installed throughout the UK by Borders Underfloor Heating.
Our system carries a full ten year all risks guarantee!
Quality comes as standard.

© Copyright 2009 Borders Underfloor Heating Ltd. All rights reserved.
All rights, including copyright, in the content of these web pages are owned or controlled by Borders Underfloor Heating Ltd.
Except where expressly stated otherwise, you are not permitted to copy, store, adapt or change in any way the content of these web pages for any purpose whatsoever without the prior written permission of Borders Underfloor Heating Ltd.
We will prosecute any individual or company found to be using our text or images without permission.