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Before

Once
you've decided that we're the people you'd like to install your
system we'll be ready to answer any queries you may have. We will
help you in any way we can prior to your site being prepared for
installation. In the meantime we'll be in close liaison with your
other contractors to discuss their involvement in preparing the
associated works, and connection to the system after installation.
It is vital that everybody is clear about what they need to do well
in advance so communication will be key. This is something we're
used to, so once you've given us contact details for your builder,
plumber, joiner, and electrician we'll get in touch with them all
and if possible arrange a site meeting. Then about two weeks before
you anticipate needing us on site you'll call us and we'll order
the materials. It normally doesn't take that long for them to arrive
but we don't like leaving things until the last minute. As soon
as the floor is prepared and once we have the materials on our premises
we'll be ready to load up and be on site. Confirm the day and we'll
be there.
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During
We'll
be on site all day every day, including weekends if necessary,
until your heating has been fully installed. Furthermore, we won't
be finished until we've pressure tested your system and satisfied
ourselves that we've left everything neat and tidy ready for the
concrete or sand/cement mix to be laid. If you need to phase installation
we can do that too. Just let us know. We will treat your project
as if it is our own. Our installation is done with the greatest
of care and attention to detail and although your heating may
be invisible, out of sight does not mean out of mind.

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After

If
you've never had underfloor heating before you might be expecting
it to operate like a radiator system. We know only too well how
difficult it is to avoid making constant adjustments to your controls
in order to find the right temperature balance. We are very patient
and understanding people and we will talk you through everything
until you're confident and of course cosy. Even when the job is
finished our support will be ongoing.
Please
see our guarantees page to see the reassurance
you get if you choose a system supplied by us.

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